Experience and achievements


ACT Electoral Commission

Screen shot of the ACT Electoral Commission's home page - as it was when I left.

I managed the ACT Electoral Commission's website from 1998 to 2005. (Note that this site has been updated since I left. The link to the left will take you to the current site, but it gives an idea of the size of the site, and the basic structure and content is as I left it.)

The site started as a small number of very plain HTML pages and has grown into a sophisticated site with a large amount of easily-navigated content.

I managed all aspects of the site, including:

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Election Results System

Screen shot of a sample page from the ACT Electoral Commission's election results system - as it used to look.

For the 2004 ACT election, I designed, developed and implemented the election results system, which displayed a variety of tables and statistics to the tally room, internet and media.

This was a high-pressure system, due to the highly public exposure and having only one chance to get it right - it had to work on polling night. The ACT Electoral Commission leads the country in technological innovation and was one of the first jurisdictions in Australia to use an electronic tally board.

The system worked as follows:

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Polling Official Internet Training System

Screen shot of the ACT Electoral Commission's Polling Official Internet Training System home page.

I designed, developed and implemented the first ever Polling Official Internet Training System (POITS), which was very favourably received by users.

The problem: to improve polling official training.
Polling officials have traditionally been required to read a manual and complete a home workbook in preparation for their polling duties, with the completed workbook to be presented to the Officer in Charge (OIC) when they turn up for work on polling day. The period leading up to and shortly after the booth opening is one of the most hectic times for the OIC, so he or she is not able to check the workbooks before the polling official commences duty. Ideally the workbooks would be returned to the office before polling day, however the large number of books to be checked would require considerable resources.

The solution: to enable polling staff to complete their workbooks online.
The system was deliberately kept simple. Most of the existing questions were already multiple-choice, others were reworked to become multiple-choice, so that all answers could be checked automatically. User _ids and passwords were posted with their manuals to polling officials who then completed their exercises in a secure area of the Commission's website. Users were not required to answer all questions in one sitting, they could close their browsers and come back to where they left off.

The result: better-trained officials who were able to provide a higher level of service to the voters.
It was also interesting to see where people were making common errors, indicating areas to focus on in future.

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Screen shot of the ACT Electoral Commission's other elections page - as it used to look.

Run your own election

I helped design, develop and implement an Internet self-help system for clubs and organisations to run their own elections.

This system provides all the resources required to run a free and fair election, using either single-member or multi-member elections. It includes explanations of different voting systems, model rules, sample ballot papers and scrutiny sheets for completion either electronically or by hand.

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Screen shot of IsDon's photos site.

My own site

The purpose of this site is essentially to display my images and demonstrate my web site design capabilities. I've deliberately used different designs for the different areas of the site, mainly to demonstrate that I can use a range of styles.

View the different home pages:

photos | web services | database services | editing services

The pages on the site are created using PHP and a MySQL database, with CSS used for the layout. I have deliberately avoided using JavaScript, Java, Flash or any other plugins that are browser-dependent or otherwise prevent the user from using the site.

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Other relevant experience

Your website does not stand alone from the rest of your business, it should be an integral part of it. I have a range of experience that helps me to tie your website into your organisation.

Screen shot of IsDon's database site.

Database management

Databases and websites go hand-in-hand. I can build you a database-driven website, or a database system to manage your information resources or operational procedures.

I was the database and IT applications administrator, manager, programmer and developer for the ACT Electoral Commission from 1997 to 2004. I designed, developed and maintained the election management system (TIGER) - a series of linked Microsoft Access databases, which covered all aspects of election management as well as the Commission's administrative functions.

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Screen shot of IsDon's editing services site.

Editing, formatting, writing, graphic design...

I can assist you with the creation and development of a range of publications for your needs, either electronic or print, or both.

I played some role in most, if not all, of the publications produced by the ACT Electoral Commission from 1998 to 2004. (Have a look at the publications page of the Commission's website.)

My roles ranged from writing, formatting, editing, proofreading, designing, liaising with printers, converting to web format (HTML and/or PDF)...

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I can train your staff to effectively manage your site, or even to design and build your site from scratch. Or perhaps your staff require training in other IT systems, or operational procedures.

I've had twenty years experience with training staff.

Staff: polling officials, casuals, temporary and permanent staff...

Tasks: writing, editing, formatting, designing...

Items: manuals, workbooks, presenter's guides, course notes, surveys, evaluations...

Subjects: a range of IT applications, polling procedures, office procedures, operational procedures, train-the-trainer...

Presenting: sessions from half an hour up to several days, from one-on-one up to 30-40 participants...

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I have a range of management experience, enabling me to effectively manage your website upgrade for you.

Finance and administration manager for the ACT Electoral Commission from 1997 to 2001, where I managed a budget of $2.5m in the election years.

Staff management, including recruiting, training and supervising casual, temporary and permanent staff.

Project management, including managing non-Parliamentary elections, managing various projects for parliamentary elections, a number of IT projects and a range of operational projects.

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